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Support

At Xicato, service and support are core parts of our business, so throughout the last 5 years, we’ve assembled a top applications engineering team to strengthen our business. Our team is solely focused on accelerating our customer’s time to market while keeping development costs low. To that end, we’ve developed databases for optics, thermal and driver solutions for customers to locate the components they need to meet their requirements, and we introduced our free thermal simulation program, completing hundreds of simulations to date. Our Luminaire Thermal Validation Program, which has been in place since 2012, is not only a prerequisite; it’s the backbone of our recently launched 5-Year Color Consistency and Lumen Maintenance Warranty. These tools and more are available to our customers at no additional cost, and is all part of the Xicato difference.